Many CIOs tell us their role is changing. Beyond managing their enterprise's IT organization, these days some CIOs own business processes; others have revenue targets; most manage a network of external partners, suppliers, and customers; and still others manage shared services developed by HR, financial services, and sourcing. Digitization of the business creates more connections between individuals, enterprises, devices, and governments. This enables easier transactions, collaboration, and social interactions; breaks down traditional industry boundaries; and changes how profits are made. This briefing looks at how CIOs currently allocate their time and how allocations have changed over the past decade. This illustrates that what enterprises want from their CIOs changes over time and how CIOs can respond to those demands.
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