The Operating Model (Video)
A Video on the topics of: Operating Model authored by: Jeanne W. Ross
View ArticleTaking Charge of the IT Value Conversation at JM Family Enterprises, Inc....
A Research Briefing on the topics of: Assessing and Communicating IT Value authored by: George Westerman, Deborah Soule
View ArticleAchieving Superior Value from Digitization: The MIT CISR Value Framework...
A Research Briefing on the topics of: IT Governance, Enterprise Architecture, Assessing and Communicating IT Value, Digitizing Business Processes authored by: Peter Weill, Jeanne W. Ross, Anne Quaadgras
View ArticleEnterprise Architecture (Video)
A Video on the topics of: Enterprise Architecture authored by: Jeanne W. Ross
View ArticleWhat's Next: Learning from the Most Digital Industries (Research Briefing)
A Research Briefing on the topics of: IT Investment and Portfolio Management authored by: Peter Weill, Stephanie L. Woerner
View ArticleIT Risk (Video)
A Video on the topics of: Business Agility, IT-related Business Risk authored by: George Westerman
View ArticleTop Performing Firms are More Effective at Digital Reuse (Research Briefing)
A Research Briefing on the topics of: IT Governance, Reuse authored by: Mark McDonald, Peter Weill, Stephanie L. Woerner
View ArticleLearning to Foster Breakthrough Innovation: The Evolution of EMC's Innovation...
A Research Briefing on the topics of: Digital Innovation authored by: George Westerman, Deborah Soule
View ArticleThe IT Unit of the Future: New Approaches to Run and Build (Research Briefing)
A Research Briefing on the topics of: Design/Management of the IT Unit authored by: Jeanne W. Ross, Cynthia M. Beath, Batu Oncul
View ArticleIBM: Building the IT Function for a Global Business (Working Paper)
In 1993, CEO Louis Gerstner initiated a transformation at IBM that Sam Palmisano continued when he took the reins in 2003. The transformation involved a change from a hardware and software business to...
View ArticleUSAA: Organizing for Innovation and Superior Customer Service (Working Paper)
USAA, a diversified financial services firm serving the U.S. military, had long been recognized for outstanding customer service. The company had never operated branches, instead providing services...
View ArticleCredit Suisse: Engineering a Global Financial Services Business (Working Paper)
In 2010, Credit Suisse was attempting to leverage its global scale by integrating key business processes across geographies and business units. The IT unit, under Global CIO Karl Landert, assumed a...
View ArticleWorking Smarter: The Next Change Management Challenge (Research Briefing)
A Research Briefing on the topics of: Data Management, Analytics, and Use authored by: Jeanne W. Ross, Anne Quaadgras
View ArticleMaturity Still Matters: Why a Digitized Platform Is Essential to Business...
A Research Briefing on the topics of: Enterprise Architecture authored by: Jeanne W. Ross, Cynthia M. Beath
View ArticleThe MIT CISR Value Framework: Commitments and the Practices that Support Them...
A Research Briefing on the topics of: IT Governance, Enterprise Architecture, Assessing and Communicating IT Value authored by: Anne Quaadgras, Peter Weill, Jeanne W. Ross
View ArticleLeveraging Unstructured Data to Capture Business Value (Research Briefing)
unstructured data, digitized platform, data management, reuse, metadata, workflows, business purpose, business value
View ArticleInnovating to Evergreen the Platform at ExxonMobil (Research Briefing)
A Research Briefing on the topics of: Digital Innovation authored by: George Westerman
View ArticleEnabling Global Growth with Digitization: The Rise of the Cosmopolitan Firm...
A Research Briefing on the topics of: IT Governance, Globalization, Digitizing Business Processes authored by: Peter Weill, Siew Kien Sia, Christina Soh, Stephanie L. Woerner
View ArticleHarnessing the Consumerization of IT (Research Briefing)
A Research Briefing on the topics of: Design/Management of the IT Unit, The Cloud and Consumerization authored by: Anne Quaadgras, Irfan Mohammed
View ArticleEMC Corporation: Managing IT M&A Integration to Enable Profitable Growth by...
EMC Corporation is one of the fastest profitably growing public companies in the United States. It pursues both organic and acquisitive growth. Between 2005 and 2010, it acquired over 50 companies. EMC...
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