Leveraging the New Infrastructure: How Market Leaders Capitalize on...
A Book on the topics of: IT Investment and Portfolio Management authored by: Peter Weill, Marianne Broadbent
View ArticleDow Corning Corporation: Case Studies A, B and C (Working Paper)
Dow Corning Corporation(C): Transforming the Organization is the third in a series of cases that describes Dow Corning management's decision to implement SAP as the first step in a long-term...
View ArticleThe IT Organization of the 21st Century: Moving to a Process-Based...
Organizations are moving to more process-based structures. Because information technology is a critical enabler of cross-functional business processes, the transition to increasingly process-based...
View ArticleThe Evolving Role of the CIO (Working Paper)
Despite a somewhat embattled history, the role of Chief Information Officer (CIO) has emerged as a critical executive position in most organizations. Increasingly, CIOs sit on firms' executive teams...
View ArticleThe ERP Revolution: Surviving Versus Thriving (Working Paper)
This paper presents preliminary findings from a research project that examined how firms are generating business value from their investments in enterprise resource planning implementations. The...
View ArticleSources of Vendor Production Cost Advantages in IT Outsourcing (Working Paper)
To date, most research on IT outsourcing concludes that firms decide to outsource IT services because they believe that outside vendors possess production cost advantages when facing environmental and...
View ArticleStrategic Levers to Enable E-Business Transformation (Working Paper)
Established businesses are trying to take advantage of the opportunities and minimize the threats presented by e-business. Although e-business has emerged as a strategic imperative for many firms, we...
View ArticleLearning to Implement Enterprise Systems: An Exploratory Study of the...
This paper reports on a comparative case study of 13 industrial firms that had implemented an enterprise resource planning (ERP) system. Firms were compared based on their dialectical learning process....
View ArticleMerging Information Technology and Cultures at Compaq-Digital (Working Paper)
Compaq Computer Corporation and Digital Equipment Corporation formally joined forces on June 11, 1998, creating a $37 billion (US) personal computer and computing services firm. The merger was expected...
View ArticleManheim Interactive: Selling Cars Online (Working Paper)
Manheim Interactive is a subsidiary of Manheim Auctions, a 55-year old brick-and-mortar firm that is the number one player in offline vehicle remarketing. Since 1996, Manheim has been remarketing used...
View ArticleInformation Technology Infrastructure for e-Business (Working Paper)
As firms migrate from their traditional physical business models to a combination of physical and e-business models, the importance of information, particularly customer information, raises the stakes...
View ArticleWhen IT Outsourcing Works (Research Briefing)
A Research Briefing on the topics of: Sourcing authored by: Natalia Levina, Jeanne W. Ross
View ArticleAtomic e-Business Models (Research Briefing)
A Research Briefing on the topics of: Business Models authored by: Peter Weill, Michael Vitale
View ArticlePlace to Space: Migrating to eBusiness Models (Book)
A Book on the topics of: Business Models authored by: Peter Weill, Michael Vitale
View ArticlePlum Financial Services (Working Paper)
Plum Financial Services is a start-up company that manages superannuation (retirement) funds for organizations and their employees. The company is a joint venture between Vanguard, a large American...
View ArticleNational Australia Bank (Working Paper)
National Australia Bank is Australia's largest bank and one of the largest financial institutions in the world. This case focuses on its development and use of a data warehouse to drive its retail...
View ArticleDigiland Mall.com (Working Paper)
Digiland is a Singapore-based distributor of personal computers, software, and peripherals. With an eye on Dell and other on-line merchants, Digiland decided to develop its own direct-to-consumer...
View ArticleAustralia Post (Working Paper)
Australia Post is the epitome of an "old economy" organization. It has a very large and heavily unionized workforce, thousands of physical locations, and one shareholder-the Australian government. This...
View ArticleUnited Parcel Service: Delivering Packages and E-Commerce Solutions (Working...
This case study describes how UPS has successfully migrated from a bricks-and-mortar environment to a clicks-and-mortar environment. It focuses on the development of an IT capability that positioned...
View ArticleDelta.com E-Business at Delta Air Lines: Extracting Value from a...
Delta Air Lines entered e-business with much aplomb when it agreed to provide Priceline.com with its excess inventory (seats on planes) in exchange for a 10% equity position. When Priceline stock...
View Article